Established in 2012, Kush Bank was founded by national shareholders to focus on the financial needs of clients across South Sudan. Over a decade of experience has guided the institution through continued growth, ensuring the development of a mature and stable institution that has the capacity to offer a wide variety of products and services, and a clear track record of delivering a quality experience to clients. With a diverse client base from international and domestic sectors, commercial and humanitarian, Kush Bank is well-known as a strong performer in the financial sector. As South Sudan continues its journey of growth as a nation, we continue to develop innovative products and services to match the needs of the national marketplace, creating an intersection point between domestic market demands and international partnerships and services.
Our pricing model is transparent based on our operational experience working with local and international NGOs such as WFP, HPF, Islamic Relief, and numerous other clients.
Efficiency & Dependability
We understand the different costs and time frames of delivery in the rainy vs. dry season, the cost of moving small denomination notes, the fluidity of security issues, and the need for adequately funded field office operations.
With services such as a dedicated account manager to respond to client queries, you can be assured that the field operations will receive our utmost attention in relation to our contractual obligations.
Our teams are trained in cash handling procedures, customer relationship management, and ethical conduct. They service an average of 80,000 humanitarian beneficiaries and pay incentives to 9,000 workers monthly. In executing their roles, they abide by the instituted code of conduct, Anti-Money Laundering, and Counter-Terrorism Financing policies and demands for KYC. We are also licensed by the Bank of South Sudan to operate Field Cash Services country-wide in a seamless, secure, and functional format.
Fulfilment of Obligations
Our solutions, system integrations, and partnerships will cater to the defined client requirements.
Adaptability and Responsiveness
Changes in the operating environment require an FSP who can quickly adapt to the environment’s needs and client’s expectations. Kush Bank is a national bank with deep roots and local knowledge of cash delivery realities such as security-related situations in conflict-prone regions, weather patterns, and practical alternatives in cash delivery. Our relatable team submits daily operations reports and ensures all documents associated with the cash transfer/ delivery are accurately and promptly shared.
Kush Bank’s innovativeness allows the adoption of a robust technology platform that has been field-tested and performs to meet stakeholder expectations. As a result, we have the technical backbone of software and hardware, tested, capable of delivering cash or accounts-based transfers, mobile money, reporting, and the appropriate secure linkages with a 99% uptime and accessibility.